Möglingen, Germany, February 12, 2019 - USU business unit unymira has opened a new communication channel for customer service via Amazon’s Alexa. Combining the strength of unymira’s knowledge management software with the leading voice assistant, Alexa can now serve as a digital customer service agent. This is an innovative new solution for customer self-service.unymira partnered with Versicherungskammer Bayern, a Bavarian insurance company, which enables both prospective and current customers to learn more about specific products...
Source: RealWire
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