New USU app offers a powerful knowledge base with graphical decision treesMöglingen, December 19, 2018. USU is announcing the publication of Knowledge Center on Salesforce AppExchange. As a result, companies have a whole new way of connecting with their customers, partners and employees. The active knowledge base Knowledge Center supports all aspects of digital communication with customers. All service employees have fast access to up-to-date, quality-assured knowledge they need - over all communication channels. USU’s...
Source: RealWire
