Companies Routinely Miss Target Resolution Times for Major Incidents; Improved Communications Management Is Crucial for SuccessLondon, UK. - Dec. 9, 2015 - Though 90 percent of large businesses report experiencing major IT incidents throughout the year, only about half have a team dedicated to handling such occurrences, a new global survey of 400 IT professionals revealed.“Major Incident Management Trends 2016,” the latest survey on the state of IT emergency response, also discovered that nearly two-thirds...
Source: RealWire
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