Fareham, Hants, UK - 24th September, 2015 - Ultracomms, Europe's first cloud contact centre services provider, has today published an independent study which validates the company's own findings on the effectiveness of its new AMD+ solution, launched in May this year. AMD+ enables users to achieve significantly improve agent productivity, enhance customer experience and simplify their compliance processes, whilst ensuring call abandonment statistics reported to Ofcom are accurate. A full copy of the report is...
Source: RealWire
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