Majority of service desks unable to secure budget to integrate new technologies London, UK: Today LANDESK, a global leader in delivering user-centred IT solutions, announces research in partnership with the Service Desk Institute (SDI), which reveals a need for software vendors to approach service desks and guide them through integrating technologies. The data indicates whilst nearly half (45%) of service desks are interested in technology integration, 75% do not have the ability to calculate return...
Source: RealWire
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