Product enhancements enable customers to receive regular network status updates and give feedback to the operatorGuildford, UK: 23 April 2015 - Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today announced the addition of two new customer engagement features to its HDHealth web-based status checker, which forms part of its cloud-based CEM platform. The two features, named 'Keep Me Posted' and 'I Disagree,' can be used by a subscriber to respectively monitor and receive...
Source: RealWire
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