Returns are the key to retaining UK customers says new research

	Returns are the key to retaining UK customers...

Over 83% of consumers would stay loyal to a retailer with an easier returns delivery service but majority expect a free service and more convenience and choiceLondon, UK - 2nd April 2015 - The MetaPack Group, the leading provider of eCommerce technology for delivery services, today highlighted new research into how a retailer's returns policy can be a positive tool for customer retention and brand loyalty. An infographic of the findings is available here -... Source: RealWire

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Posted: April 2, 2015 | By: Wissen Schwamm

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Returns are the key to retaining UK customers...