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The Works delivers busiest ever Christmas with Eptica

 
Advanced email management solution transforms customer service at peakReading, 29 January 2015, Eptica (http://www.eptica.com/) today announced that fast growing UK retailer The Works (http://www.theworks.co.uk/) increased efficiency and improved the customer experience during the crucial peak retail trading season by using its multichannel customer service platform. Eptica helped the eCommerce team deliver a bumper Christmas which was up 142% year on year. The Works deployed Eptica's email management solution in just 5 weeks, enabling it to... Source: RealWire

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RealWire
Posted: January 29, 2015 |  By: Wissen Schwamm
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