Confirmit Community Conference series highlights key challenges and opportunities for development in VoC and MRLondon, UK and Oslo, Norway and New York, NY: 19 June 2014: Social media, text analytics and mobile are key drivers for development within Voice of the Customer (VoC) and Market Research (MR) programmes, but the value of combining them with existing methods of capturing feedback must not be ignored. This is one of the main conclusions of Confirmit's Community Conference...
Source: RealWire
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