Yorkshire Building Society Group (the Group) has chosen the tracSmart platform from Worksmart (www.worksmart.co.uk) to automate the Group's training and competence ("T&C") framework which embeds development and risk management within customer facing teams, providing consistency across brands, functions and channels. The three year deal will see the Worksmart system support the T&C framework for the society.Worksmart, the leading provider of T&C, Learning Management, Quality Assurance and Customer feedback solutions to the financial services sector, was...
Source: RealWire
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